Help
Help with setup, subscriptions and family admin.
Everything here is parent-focused, because the app is built for kids and the controls are built for adults.
Getting started
Download Eucaly Learn on a supported iPad or Android tablet, create a parent account, add your child profiles and start a short daily practice routine that fits your family's schedule.
Subscriptions and billing
Eucaly Learn subscriptions are managed through the app stores. Use the Apple subscriptions page or the Google Play subscriptions page to review renewals, switch plans or cancel billing.
Restore purchases
On iPad: Settings → Apple ID → Subscriptions, or tap Restore Purchases in the app's Paywall screen. On Android: Play Store → Profile → Subscriptions.
Forgot a child's PIN
Use the parent area to reset a child PIN from that profile's settings, then ask your child to sign back in with the new PIN on their next session.
Contact
Need a hand from the team? Email help@eucalylearn.com.